Yep I've had exactly this happened to me with a...well, ex friend. I was basically on call 24/7 she'd ring me with every little issue she was having.
Then one day in November last year I was on the phone to her and someone came to my door. I excused myself to my ex friend to go answer the door and told her I'd be right back.
When I came back to the phone to her she attacked me by saying "you Repulse Me, you've got no idea what I'm going through and yet you just went off to answer the door"
It was at that moment I'd reached the end of my rope with her and I told her she's had me on the phone every day foe hours on end sometimes 5-6 hours a day and I've had enough. I hung up and blocked her.
She called for the next few days and her calls went to my voicemail and she'd leave abusive voice mails.
It's seemed to have eased off now though and she hasn't tried to call me since about 6 weeks ago.
I just can't go back to her though. I can't 😭